Shipping Policy

Our goal is to offer you the best customer experience, no matter where you live.

Shipping:

Shipping logistics providers: YunExpress and EMS (usually)

Processing time: All orders are shipped out within 72 hours of purchase. *Business Days Only 

(Processing Time is the time from receiving your order to physically dispatching your order.It can be affected by the stock status of individual items, national holidays, etc.Any problem we will contact you in advance,don’t worry.)

Delivery Estimates:Within 5-30 days（Shipping times are only estimates and unfortunately, cannot be guaranteed.）

(Shipping times can be affected by variable customs clearance times or public holidays.)

Note:

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 

2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 

3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at binean2046@gmail.com within 7 business days after receiving shipping.

Orders Tracking：

After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day.

1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.

2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.

Lost or Delayed Shipments：

If your package is delayed or lost in transit, please contact us as soon as possible at binean2046@gmail.com.
We will do our best to assist you in tracking down your package and resolving the issue.

Transportation tracking 

link:  https://www.17track.net/en

Please make sure your email and your email address is correct.